Rentouri
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Online booking for rental shops

Visitors book with you before they've even packed.

They pick your exact model and size and pay upfront, just like for their stay.

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Rentouri marketplace search results for ski and bike rental shops in Zakopane, each card showing the shop's rating, distance and price per day, next to a map of the town with a pin on every shop
  • No commission on in-person and phone bookings
  • No contract, cancel anytime
  • Reviews only from customers who returned the gear

How new customers find your rental shop

01

Your own booking page

Customers reach it from the map on rentouri.com or from the link in your Google listing. They see the gear that's free on their dates, with prices, photos and reviews, and book on the spot.

02

No more bookings on a promise

The booking is paid online, and if the customer cancels, your cancellation policy applies.

03

At the shop, you just hand the gear over

The customer arrives with the agreement already signed online. You scan the code from their confirmation and the tag on the gear, and the queue melts away.

Rentouri looks after online bookings for you

Gear leaves your stock the moment it's booked, just like a rental in the shop, and the price comes from your price list. Your stock stays accurate on its own, and the last pair of skis goes to whoever came first.

Reminders go out on their own

The customer gets an email before pickup and on the return day.

Refunds go out automatically

You don't have to handle refunds by hand. When a customer cancels, we refund what your cancellation policy says.

Bookings in English or Polish

Visitors from abroad find it easier to book than on a Polish-only site. They see an approximate price in euros or złoty and pay in your currency.

Frequently asked questions

Yes. Every booking shows you their name, phone number and email. Next time they can call you directly, like any regular.
No. A booking confirms itself as soon as the customer books it. If you'd rather check each one, turn on approval: you then have 24 hours to accept or decline each request, and a request you don't answer expires. The customer pays nothing for a request you decline or let expire.
No. Pickup and return can only fall on days you're open, and hourly rentals only within your opening hours. Holidays or renovation go into your panel as closed days.
Every Tuesday we pay out the bookings picked up by then whose payment Stripe has cleared, minus the commission. A booking paid only a few days before pickup goes out the following Tuesday. The money usually reaches your bank two business days later. If the customer cancels before that, the refund comes out of their payment, not your pocket.
You do, the same as for sales in your shop. Rentouri doesn't issue documents on your behalf.

See also

Rental shopsHow Rentouri works in a ski, snowboard and bike rental shop.Mobile appPickups and returns from your phone, right by the racks.Service workshopsSoonRepair orders and the history of every bike and pair of skis.PricingNo contract, cancel anytime.

A 30-minute demo. On Growth and Pro, we set up your page on rentouri.com for you.

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