Bike and ski repairs without paper tags.
Every call asking whether a bike is ready yet pulls you off a repair. With the Rentouri service module, customers will see the order's status themselves and get a message when they can pick up their gear.
Your customer handles the rest on their phone
They'll book a date, sign the order, approve extra costs and pay online. All that will be left for you is the repair.
- They book a date themselves
- The customer will pick the day they drop off their gear online, from a list of available slots.
- They pay online before pickup
- The customer will pay for the repair online. At pickup they show the code from the email and leave with their gear.
- They sign the order online or on a tablet
- The customer will sign the order with the quote online, or on a tablet when they drop off their gear. A copy arrives by email, so you both know what you agreed.
- They approve extra costs on their phone
- When something new comes up during the repair, you'll add it to the order with a price. The customer approves it and pays online, and you carry on with the repair.
- They hear about every change
- The customer will get an email for every status change. You spend your time on repairs instead of the phone.
- They leave a review after pickup
- Reviews will go on your page at rentouri.com and come only from closed orders.
An organised workshop
- 01
You know whose bike it is and what it needs
At intake you'll open an order with the fault and stick a QR code on the gear. The technician scans it and has the whole order in front of them.
- 02
Each morning you know who's dropping off and picking up
Booked drop-offs and pickups will be on one list, so you know which repairs to finish first. When a repair runs long, you move the pickup date on the order.
- 03
Every bike gets its own service book
Scan the code and you'll see everything done on it, with dates and the parts replaced. If the customer shares the history, you'll also see repairs from other Rentouri workshops.
- 04
Your technicians have it all on their phones
At the stand they'll scan the code, change the status and add parts from a phone. Everyone on your team has their own login.
- 05
You know what the workshop earns
Labour and parts will go on one order, and the customer's total adds itself up. At month end the summary is ready.
Your rental knows what's in the workshop
If you run a rental on Rentouri, the service module will be on the same account at no extra cost.
- Bikes in the workshop
- You'll see right away which bikes are in the workshop. Once you mark the service as done, they can be booked again straight away.
- No retyping
- Your rental bikes are already in the system, so you'll open an order straight away.
- One label
- You'll scan the same QR code on a bike when you rent it out and when you repair it.
- The same panel
- Servicing will work in the panel your staff already know.
- Rossignol Experience 80 · 170 cmSkisAvailable
- Burton Custom · 154 cmSnowboard · waxingIn service
- Kross Level 3.0 · LBike · in repairIn service
- Specialized Turbo Vado · LE-bikeAvailable
What early access gives you
We're preparing the service module now. The workshops that join first decide on the features they really need and are missing in the software they use today.
You become a partner workshop
We work with the first workshops as partners who shape the system with us.
Built on what already works
We're adding the service module to the system rental shops already work in.
Fixes in days
You write straight to us, and we fix small things the same week, bigger ones within a few weeks.
Frequently asked questions
See also
The 2027 season without paper tags.
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